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Privacy Policy

At DNA365, protecting your personal data is a priority. We are committed to transparency, security and respect for your privacy in accordance with Brazil’s General Data Protection Law (LGPD – Law No. 13,709/2018). This policy explains how we collect, use, store and protect your information on our website.

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1. What data do we collect?
We collect personal data that you provide directly, such as your name, email address and telephone number, to complete registrations and process orders. We also collect data automatically through cookies and similar technologies to improve your browsing experience.


2. How do we use your data?

  • Process and deliver orders

  • Send information about news and updates

  • Respond to requests and provide customer support

  • Improve our services, products and content

  • Comply with legal and regulatory obligations

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3. Sharing of information

We do not sell your data. We may share it only with partners essential to our operations, such as carriers, payment providers and technology service providers, always under agreements that ensure the protection of your information, or when required by law.

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4. Security and storage

We adopt technical and administrative measures to protect your data against unauthorized access, breaches, loss or any improper processing. Your data is stored on secure servers for as long as necessary to fulfil the purposes described in this policy and comply with legal obligations.

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5. Your rights as a data subject. You may, at any time:

  • Request confirmation of whether your personal data is being processed

  • Access, correct, update or request the deletion of your personal data

  • Withdraw your consent to the use of your data

  • Request data portability or information about data sharing

  • To exercise your rights, email atendimento@dna365.com.br

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6. Cookies and similar technologies

We use cookies to personalize your browsing experience, analyze statistics and improve our services. You can manage cookie permissions through your browser settings.

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7. Changes to this policy

This policy may be updated at any time. Please check this page periodically to stay informed about any changes.

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If you have any questions, please contact us at atendimento@dna365.com.br. We are available to clarify any matters related to privacy and data protection.

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